Sunday, July 30, 2006

What got INTO me?!



I cleaned like a woman possessed today. Didn't mean to; it just happened. It started innocently enough, as I paid a few bills. Then I decided to wash the car (black is an impossible color to keep clean and shiny!), and once that was done I decided I might as well use the already-out-and-wet bucket to clean where Cindy never does (why do I pay her when I end up doing her job?).

That, of course, was followed by the all-over -- ewwwww-gross -- cobweb removal and laundry folding and of course dusting. This was the hands-and-knees type of cleaning, the remove-everything-scrub-and-put-it-all-back type of cleaning.

My sanity should return by tomorrow morning... when I can take all this energy and use it to somehow get the message across to the powers that be at MS that it makes no sense to build something that techy developers think is cool and then show it to the intended audience and ask if we have it right. Why not ASK the intended audience (educators) what they want in the first place, then build what they need? I asked my boss that exact question and his answer was, "Because we're MS; because we can do it this way..."

I see. (Not!)

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1 comment:

lily b said...

Hi, I just found your blog through your comment to Mausi (Christina).

I design a magazine that deals in part with this: Why not ASK the intended audience (educators) what they want in the first place, then build what they need? so I totally get where you're coming from. It's called "voice of the customer" and it's an integral part of improving business practices for all companies, no matter how big and powerful. Sounds like you've got some interesting possibilities ahead of you, good luck!

P.S. If you're still in the cleaning mood, you could come to my house... ;)

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